Module 05 · Content, Social, Email & Reputation

Build the demand and earn the trust.

Between one search and the next, customers read your reviews, see your posts, open your emails and watch your videos. This pillar keeps every one of those touchpoints alive and consistent — and turns them into the corroboration search engines and AI models rely on.

Content, Social, Email & Reputation — the Zorva bot (illustration)
What this module does

Content is planned from search demand and written from your experts' knowledge, under their names. Social runs on an approved monthly calendar with real photos and video captured on your jobs. Email and SMS automations follow up every lead and re-engage every customer. Reviews are requested after every job and answered within a day. Digital PR earns the press, podcasts and mentions that build authority.

Everything is reported in the terms that matter: leads, revenue per flow, review velocity, placements earned and the share of voice you hold on your topics.

Module05
Capabilities6
MeasuredLeads and subscribers from content and social
MeasuredRevenue per automated email and SMS flow
MeasuredReview velocity, rating and response time
MeasuredPress placements and brand mentions earned
05.01

Content Marketing

Topic clusters built on demand, written from your experts, distributed and measured in leads.

  • Rankings and AI citations per cluster
  • Leads and subscribers from content
  • Share of voice on the topics that matter
Open
05.02

Social Media Management

A monthly calendar, real content capture, community management and reporting in visits and leads.

  • Posting consistency and engagement rate
  • Profile actions and site visits from social
  • Leads and messages from social channels
Open
05.03

Email & SMS Marketing

Lifecycle automations and seasonal campaigns on your platform, reported in revenue per flow.

  • Revenue or leads per automated flow
  • List growth and engagement (open, click, reply)
  • Deliverability — inbox placement and complaint rate
Open
05.04

Reputation & Review Management

Review generation, responses in your voice, monitoring across platforms and repair when it is needed.

  • Review velocity and total count by platform
  • Average rating trend
  • Response rate and response time
Open
05.05

Video Marketing & Production

Planned shoots that produce brand films, testimonials, explainers and a month of short-form — distributed everywhere.

  • Assets produced per shoot
  • Views, watch time and engagement by platform
  • Conversion lift on pages with video
Open
05.06

Digital PR

Stories pitched to press and podcasts, releases, bylines and awards — earning links and the mentions engines trust.

  • Placements and linking domains earned
  • Brand mentions in sources AI engines cite
  • Referral traffic and branded search lift
Open
Questions

Content & Social, answered.

Who writes and posts on our behalf?
Our team, from your expertise and your real work, and always under your business's name and voice. Nothing is published as us.
Which of these do we actually need?
Reviews and email follow-up pay off for nearly every business. Content and social depend on your market and capacity; video and PR compound over time. The strategy decides the mix.
How do reviews and social affect rankings?
Review volume, velocity and language feed local rankings and AI recommendations directly. Active profiles and mentions corroborate your entity and drive the branded searches engines treat as authority.
Can you use content we already have?
Yes — existing posts, photos, testimonials and videos are audited, refreshed and put to work across channels before anything new is produced.
Proposal

Get a written plan for Content & Social in one business day.

Scoped, priced and sequenced, with a free scan of your site and a look at what the AI engines say about you today.

ReplyOne business day
ProposalWritten · scoped · priced
ContractMonth to month
Proposal request

Tell us what you need

No spam · One business day reply · Month to month